Are you not satisfied with the Medisana electric blanket? You get a 3-year guarantee from the date of purchase and can use it to return the blanket or exchange it for a new one. Refunds or exchanges will only be made once the blanket has arrived with us and its inspection has been successfully completed.
Despite the greatest care and effort in producing this blanket, we cannot completely rule out the occurrence of minor manufacturing defects. Statistically, such minimal deviations occur again and again in the production of textiles, but in an extremely small percentage.
The customer is responsible for the return shipping costs. In addition, the customer is liable for any potential damage to the product during return. Once the blanket has arrived, the condition of the blanket will be checked and the final decision on refund or exchange will be communicated to the customer. If you have any questions, please feel free to write to us using our contact form.